Business Process Modeling, Simulation and Design 4 k# C, K- x8 z4 g$ V" u4 C Manuel Laguna and Johan Marklund (Author) , [9 F0 c9 _1 `; j) s* CPublisher: Prentice Hall (April 3, 2004)1 d& B/ Y7 R* P: G+ L
Language: English 7 y: k& |, `6 n' g# C
ISBN-10: 0131099795( c& T' e' L/ _3 k; U
ISBN-13: 978-0131099791