Business Process Modeling, Simulation and Design7 C3 l f. g3 a3 F: c( {
Manuel Laguna and Johan Marklund (Author) , [; R, K3 K/ k& n3 i% _Publisher: Prentice Hall (April 3, 2004) ; h) h3 f M7 K8 w' O' Q1 v Language: English * \+ x8 C7 Z8 S zISBN-10: 0131099795 4 P3 |% x& R# F7 N. y7 K ISBN-13: 978-0131099791