Business Process Modeling, Simulation and Design: ]! M5 A/ Y/ f( A# a2 A
Manuel Laguna and Johan Marklund (Author) % U" _, A5 z# w& I. ~Publisher: Prentice Hall (April 3, 2004)/ k d- J% i9 j# o( A
Language: English 1 X: Z# S( C0 ?( dISBN-10: 01310997959 \' {9 M4 \5 i- {
ISBN-13: 978-0131099791