Business Process Modeling, Simulation and Design6 }( Y/ y7 l$ G) d: u2 c
Manuel Laguna and Johan Marklund (Author) , u, C( T, P' u1 D$ wPublisher: Prentice Hall (April 3, 2004)% z2 K: Z% E' n
Language: English 5 {0 L8 ^' o1 ~. s* l+ EISBN-10: 0131099795" Z1 C* m0 {+ N- [- K! L' A
ISBN-13: 978-0131099791