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把同一个系统用不同的软件建模,可以发现很多有趣的地方。! ~+ l5 Q' v) P* Q# L
这是一个人力资源调度的小模型。
. Y8 g# f! h# ]4 w+ Y& P: e按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?
; ?6 r2 f: K$ Y) P$ f" ]题目:
8 i8 i6 [: l r$ _) eAt the DMV photo license center, the current “rule of thumb” is to get the drivers in and
9 H% P" X+ t$ g# e2 Rout as fast as possible. Therefore, when drivers come to get their photo ID, the following
, j; k3 R6 E0 J* F' t4 Factivities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll 3 M. w0 M" I2 z( ]2 `8 _( R4 A
assume the counter is large enough that any number of drivers can obtain and complete
! \2 y+ k- J$ x, v( h+ xthe form at one time.) The drivers then wait in line for an available photo clerk. - ?9 t! N/ V( z3 Z( C9 I9 z
The drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to
. | i4 g+ {$ f% i5 N: F2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break f- h# U* [ g
between 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when
) c/ I1 s# H0 C, [5 M* B* }" Peveryone else is busy and there are more drivers to be served. The manager works daily
+ |* y& I0 v; ^5 d% z7 D* rlike Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints,
8 n) s* L$ u4 xthere are only 2 computers available at the facility. (Don’t worry about using sets for this
' G! F; x3 x7 ?" _ }. _resource.) The computers are used to capture the driver’s signature and to print the
- f& W( r/ \, Z1 ~9 s7 N) _license. 7 y% A8 z( F' ^/ b0 C) s8 R
The process goes as follows: The clerk reviews the form with each driver, takes the o0 [1 J5 }' `, {
driver’s photo, captures the driver’s signature, and prints the completed license. (Note: A ! r4 B; O$ X3 f0 b9 _# h* L( G
computer is needed for both the signature capture and for printing the license.) The DMV
+ `# b6 O8 D% [) x: cmanager knows that it normally takes 3 minutes (some as short as 2 minutes, others as 2 |6 `2 h3 d1 U. t& f
long as 4 minutes) to review the form and take a driver’s photo, and anywhere between 0 W( h$ y5 R# i" r ?
30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly 7 c% T( B9 m! F8 z! {
45 seconds to print and seal the new photo driver’s license. |
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