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把同一个系统用不同的软件建模,可以发现很多有趣的地方。
8 O" s) L/ q7 {# n6 f' q这是一个人力资源调度的小模型。6 i' s1 z1 d( |/ I. ~8 {1 i
按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?( v" j, z9 c* z. e" ~' p
题目:5 i! z3 D; e4 p: U8 l' m' G
At the DMV photo license center, the current “rule of thumb” is to get the drivers in and 5 l$ Q# m) h* E/ F
out as fast as possible. Therefore, when drivers come to get their photo ID, the following ; p( Z8 X6 z# W1 N! F
activities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll
' d& r$ B' d6 O& Eassume the counter is large enough that any number of drivers can obtain and complete & W' W3 k" q9 [3 Y
the form at one time.) The drivers then wait in line for an available photo clerk.
3 i! Z9 V1 l0 f; e/ B1 d8 A+ wThe drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to : k" I- m+ ]( |3 t& J
2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break # M; y% h7 f3 }! t
between 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when
4 R/ Z! O8 @1 c6 `everyone else is busy and there are more drivers to be served. The manager works daily . I( _$ M" d( g! O8 f- G6 y {7 G
like Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints,
( y2 [# X! R( |6 W) Y, s( _3 ?there are only 2 computers available at the facility. (Don’t worry about using sets for this
$ W* N8 k) O# K* o K: K3 D! qresource.) The computers are used to capture the driver’s signature and to print the + e) l) r1 I9 H# F
license.
" r5 T! r) H; u/ a* G2 o& ^& XThe process goes as follows: The clerk reviews the form with each driver, takes the " C m7 X% K: Y- Y& }! p( [! Q
driver’s photo, captures the driver’s signature, and prints the completed license. (Note: A
7 K- F& I! T& g: n5 pcomputer is needed for both the signature capture and for printing the license.) The DMV
' h! F- O1 U, Smanager knows that it normally takes 3 minutes (some as short as 2 minutes, others as & V9 h8 }/ H; c! C9 U. Y Z
long as 4 minutes) to review the form and take a driver’s photo, and anywhere between
5 n& [4 Q' b6 M$ ~' K30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly - E6 v- P) D& R/ w- @! O5 P) F
45 seconds to print and seal the new photo driver’s license. |
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