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把同一个系统用不同的软件建模,可以发现很多有趣的地方。
8 o+ i% @7 K% L3 t1 O这是一个人力资源调度的小模型。 a- z4 N) T+ L- o( J
按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?$ Q* O. A9 Q }! N/ a9 f/ @7 K
题目:. Z& G: Z" c* _- A
At the DMV photo license center, the current “rule of thumb” is to get the drivers in and 0 n8 C- Y$ i) U9 A' }3 D9 ^2 ]9 g
out as fast as possible. Therefore, when drivers come to get their photo ID, the following
% e- ^9 h! f4 C- b/ D! `+ Tactivities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll 2 b$ {# @! G/ K' Z
assume the counter is large enough that any number of drivers can obtain and complete
6 ^7 p t2 z- b) ~1 J$ C3 U$ Nthe form at one time.) The drivers then wait in line for an available photo clerk.
6 Z( T# `/ I9 X. {The drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to
* S5 U* I- w, B- W& `2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break
. [7 S7 _' Y+ {+ ?# Fbetween 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when
, _) \6 ]1 C( v7 R- M% p0 H0 M0 ^everyone else is busy and there are more drivers to be served. The manager works daily
2 x0 \# d3 U U6 K, n* Zlike Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints, ; V& O2 h8 ]' ]" V6 l
there are only 2 computers available at the facility. (Don’t worry about using sets for this `1 C' p+ b( M( r S9 ?2 Q2 d3 Z
resource.) The computers are used to capture the driver’s signature and to print the
" R8 t8 }1 ]; R& Nlicense.
0 F/ U2 k3 c% z5 w# \7 BThe process goes as follows: The clerk reviews the form with each driver, takes the
% y J, x% Z0 m3 K/ a. a# N7 qdriver’s photo, captures the driver’s signature, and prints the completed license. (Note: A & w2 \2 D: T" S; @0 ^; n
computer is needed for both the signature capture and for printing the license.) The DMV 5 y# |# B% u0 `/ m6 n6 a: |
manager knows that it normally takes 3 minutes (some as short as 2 minutes, others as $ b% T/ T8 r/ j3 J0 ^* V
long as 4 minutes) to review the form and take a driver’s photo, and anywhere between 1 D. Q* U$ P" B& u6 N8 r9 Z9 i
30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly
; ~* J* U2 `' C4 h$ d( f8 S8 n45 seconds to print and seal the new photo driver’s license. |
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