Business Process Modeling, Simulation and Design& }" ~- `& j. l7 Q& E$ _4 i
Manuel Laguna and Johan Marklund (Author) , z/ o9 T: _# Z! e
Publisher: Prentice Hall (April 3, 2004)0 M- i) q8 e& ^: }( z( ^
Language: English 9 L- @$ w0 u- m4 M# U
ISBN-10: 0131099795 8 B: ^% \+ X. g ISBN-13: 978-0131099791