Business Process Modeling, Simulation and Design, ~! c4 B. U6 C- y
Manuel Laguna and Johan Marklund (Author) 2 x8 I$ R9 H0 T! S& ^; E( e- D# `Publisher: Prentice Hall (April 3, 2004)# x, ^! l( E- r
Language: English , h- }7 j, S d+ V
ISBN-10: 0131099795 " {. a3 A. U' u0 [; r5 p ISBN-13: 978-0131099791