Business Process Modeling, Simulation and Design7 Z+ m& |1 Y1 d! p
Manuel Laguna and Johan Marklund (Author) * u+ N* o% K8 B* E" `2 I; K
Publisher: Prentice Hall (April 3, 2004) * s# [2 N3 a# i" D( ? Language: English 5 M8 r2 L2 y& z( G1 L6 FISBN-10: 0131099795 3 ^$ `" \6 h( t. `" g. R4 g j/ _% G ISBN-13: 978-0131099791