Business Process Modeling, Simulation and Design 7 k4 q; X9 X; V8 } Manuel Laguna and Johan Marklund (Author) ( T3 t0 N# Y, e3 U
Publisher: Prentice Hall (April 3, 2004) B) L$ M9 l7 [ Language: English / ^! g% R% \( q. _. A/ AISBN-10: 0131099795 , L6 g8 \* W1 ~8 e N ISBN-13: 978-0131099791