Business Process Modeling, Simulation and Design5 `4 w5 {7 H$ N: t" x
Manuel Laguna and Johan Marklund (Author) 8 `% M- c6 j: Y- H+ _1 U6 q! YPublisher: Prentice Hall (April 3, 2004)& {" R" L. h* {- I
Language: English ) p- e$ Q* ?" U* `
ISBN-10: 0131099795, H r% f$ D& [7 t6 }! C
ISBN-13: 978-0131099791