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把同一个系统用不同的软件建模,可以发现很多有趣的地方。; i3 e( k3 K. R0 x
这是一个人力资源调度的小模型。
- d9 h3 M& F& _, i& D4 H) M4 Q按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?$ _1 I) W# Z4 s( _
题目:
/ D+ w0 D: Q* ?+ xAt the DMV photo license center, the current “rule of thumb” is to get the drivers in and ( ?& Y. L( @( h8 I. A9 Y a
out as fast as possible. Therefore, when drivers come to get their photo ID, the following : ?1 d/ m: f1 O( ~- W' K1 {7 B
activities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll / r* A1 k3 J- o% M! I
assume the counter is large enough that any number of drivers can obtain and complete
( H" Y( K5 p2 M4 w3 Athe form at one time.) The drivers then wait in line for an available photo clerk. ( o( z' M5 j4 M& _* M
The drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to |, j# f+ m |3 N9 l
2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break
9 E( m* g$ N/ c" D/ R* v4 Zbetween 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when
+ u/ L Q* L* `" ~" I0 H# Reveryone else is busy and there are more drivers to be served. The manager works daily
' p4 q% N1 \+ ~! [0 alike Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints,
( G0 ^/ a: D2 V* b3 \" D( qthere are only 2 computers available at the facility. (Don’t worry about using sets for this 1 }4 h1 Z' D. t& y, a9 O& _
resource.) The computers are used to capture the driver’s signature and to print the ! o4 t5 m. g8 r4 U
license.
- C. d! D$ c" G) L3 K+ I+ w9 gThe process goes as follows: The clerk reviews the form with each driver, takes the 3 y* P6 y9 [ Z m
driver’s photo, captures the driver’s signature, and prints the completed license. (Note: A - h4 k) P1 q4 q9 i H7 t+ U) [7 d' I1 ?
computer is needed for both the signature capture and for printing the license.) The DMV * ~7 ]3 h9 z: ^! O7 ?3 c) o0 d% W. q
manager knows that it normally takes 3 minutes (some as short as 2 minutes, others as , o1 V: F4 \1 o b
long as 4 minutes) to review the form and take a driver’s photo, and anywhere between % b$ r$ W% w) ^4 x2 @
30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly
5 ~& O; j# f( F45 seconds to print and seal the new photo driver’s license. |
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